We are Consumer Energy Solutions (CES) and we install insulation systems, heating systems and renewables into homes throughout the UK. We specialise in using government backed grants to get your home transformed into a more energy efficient household with no cost to yourself. This reduces both your energy bills and your carbon emissions.
GBGBCompany ran and operated by cowboys. My parents had a heat pump and solar panels installed 2 years ago. System has but nothing but a headache for them. Poor installation. Appalling customer service. Total disregard for my parents and their wellbeing. Zero after sales care. So many issues arose after installation. Even to this day, my parents are having issues heating their home. Even multiples engineers are unable to fix the multitude of issues. Even when my parents contacted CES to make a formal complaint, they waited until the work was out of warranty to fob off my parents. In short, CES should be utterly ashamed of themselves. In fact, the name CES seems to be mud with a lot of the engineers we have contacted to fix their issues.AVOD THIS COMPANY LIKE THE PLAGUE.
GBGBThe one and only reason, I’m giving this 5 stars, is because of THIS engineer. Will Kay, went above and beyond to make sure we had heat and hot water for Christmas. When all other would have left us for another week, already having been 4 weeks without heating and hot water. This engineer did more than he needed to, to ensure the job was completed before Christmas. Thank you so much Will Kay for making our Christmas.
GBGBDan Andrews did an amazing job fixing an electrical problem 2 days before Christmas! Big shout out to Demi Mitchell for organising thd job! Thank you so much - just the second fix to do now in the new year!
GBGBAvoid accepting this system and company unless you enjoy being left cold and having very expensive energy charges.Be aware of some contractors being rude and inebriated.Feel very let down.
