No description available
From the first call to the last Whatsapp, Ive had a positive experience with collecting cars and would recommend the site to anyone selling a vehicle. My contact Tom Morris was really great and made the process smooth, which was helpful.
Have used a few online auctions and my experience with CC has been mixed. Photography and website are good. I didn’t like being badgered to remove the reserve on my car to obtain “a better price” which actually produced a lower than reserve price. Also I noted a soon as they had obtained the 6% from the buyer you are left on your own to get the hammer price, no escrow service here.
Antoine! Thank you much for your help in selling the car. You have been great to deal with from day dot. I really appreciate it 🙏
My review is accurate, honest & fair. Getting the item into auction was easy, I was communicated with straight away. Suddenly a week later, no contact was made, as promised, when the auction was closing. I rang and emailed tirelessly for FIFTY minutes and was COMPLETELY ignored by the consigner. 2 months later, the lot then re sold for a lower price of £1300 less than originally sold for and I requested the money to be compensated which in short I was told it was my choice to re-list, which it was. It was not my choice to be entirely ignored in the first place though, which directly resulted in my monetary loss as I was unable to lower the reserve without the consigner who purposely ignored all of my attempts to contact Them. Hidden in their T&C’s, The company omit any liability for any disputes or issues that occur so BE AWARE that if there are any issues, they will not get involved in, in any way, something which isn’t transparent. Also in their T&C’s, it’s certain is they ensure they get paid their recently increased fee either way, and then step back entirely and have no more to do with any issues or grievances. They did reply eventually to my complaint although my WhatsApp message still remains with no response. In my experience, be prepared to have zero customer service and non-existent support, especially when it is absolutely paramount. Eventually I was told ‘sorry for any inconvenience’ when such a loss is negligent on their part, not inconvenient.
