At Clearit USA, our mission is to combine the latest technologies with a team of experienced professionals in order to bring you the most convenient service at the lowest price. We are a full-service Customs Broker that specialize in both commercial & personal imports of all types of products. Clearit USA is revolutionizing the industry as the first truly “online” Customs Broker offering live online agent support, flat-fee service, and online billing & payment. Whether you are importing by Land, Sea, or Air, ClearitUSA.com can clear at any border point across the US.See more
Puerto Ricoi never write reviews but this is the worst operations of all. signed up to clear customs on sept 2nd they asked for 1 document per day by different people today is the 10 th they are asking me if I want them to clear the shipment. I have to pay $35 a day storage for 4 days already. DO NOT USE THIS COMPANY. They only have one asian sounding guy for customer service.
United StatesI contaced James Stewart from Clearit to handle a shipment of glassware from CA to USA and he was initially very responsive. I provided him everything he requested to move the process forward and then he abruptly stopped responding. After 4 more emails and 5 days later, he has not responded. I told him this was a time-sensitive matter. What a costly and huge waste of time.
CanadaNo help whatsoever, no one will call you. I only want to ship one thing to the US, have never done it before, they're not helpful. One message says, please complete the UMSCA form, let us know if you need help completing - so I said, yes please call me as I don't know what this is, they reply, we cannot help you with this form. Like, WHAT?? I used their sister company in Canada, night and day service-wise, super helpful, responsive, emailed and phoned me and walked me through the process. ClearItUSA SUCK and I do NOT recommend them I am thinking I might just scrap them and try someone else at this point.
United StatesTerrible experiences. Slow to respond. Always end up paying storage fees due to late releases. Overcharging on invoices. And they actually held my paid cargo ransom to settle an outstanding balance for a different shipment where they messed up the invoice.
