Chummys Bakery

I ordered brownies as a birthday gift and placed the order a week in advance to ensure there was plenty of time for delivery. On the day they were due to arrive, I was informed that the order had been delayed, with no further updates available.It’s extremely disappointing to be offered the option to choose a delivery date when the service cannot meet it, especially when using a carrier that appears unable to deliver on time. This completely defeats the purpose of scheduling a gift in advance.

Excellent! ordered multiple times and never been let down. The cakes and brownies are absolutely delicious! Would recommend

I ordered a box of 6 brownies for a birthday surprise, however the gift card was not sent with the delivery and I contacted the company and was informed this is human error and they refunded me the £1 for the gift card, however they are missing the point it is irrelevant how the brownies taste if you send a gift and the recipient has no idea who has sent them and what they are for, the gift card makes the gift and without it the gift is pointless. I had at the same time ordered a Christmas box for a friend and I had specified the delivery date, however they delivered 2 days earlier and therefore she was not in to accept the gift and I had to inform her that her gift had been sent to a pick up point and send her the QR code to collect, once again sort of detracts from the gift. I definitely will not be ordering from this company again, they need to sharpen up their act if they want to continue on business. Human error!! It’s poor management my friends.

Fantastic bakery! Started using them a few years ago when my daughter moved to London for uni .. I send a box of postal brownies down to her and her housemates for her birthday , they all love them! Brownies are delicious , lovely packaging and the delivery by dpd is brilliant , considering her birthday is mid December I’ve never been let down by the bakery or delivery