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I recently visited Chatters Shaire Salon for what I thought would be a simple haircut — just a straight cut and butterfly bangs. Unfortunately, my experience was extremely disappointing. I was directed to a stylist who, as I later learned, was fairly new. She didn’t seem to understand what I wanted, even after I explained and showed references. The entire cut was done using just one pair of scissors — no layering shears, no texturizing tools — and despite my polite request for a bit of movement or texture (“comb sessions” as some stylists call them), she said that would all be done after the blow dry. However, after blow-drying, she simply said it was finished. What I received was neither a straight cut (the ends are visibly uneven) nor proper butterfly bangs — they look nothing like what they’re supposed to. To make things worse, the price was surprisingly high for such a basic and unsatisfactory result. I left feeling frustrated and regretful that I trusted the process. Unfortunately, I won’t be returning to Chatters. I expected at least a standard professional outcome for the price I paid, but this was far from it.

Clearly explained that I wanted my hair to be shoulders length with some layers. What I got is hair cut 2 inches above my shoulders. The manager was there. I paid Ashley for a colour, which is fine but the cut is terrible. Stoneroad Mall location
The stylist was shown a picture of exactly what was asked and told to make it a bit longer. She didn't listen at all. She cut the curly hair way too short - as if she didnt know curly hair would shrink. If she didnt know how to cut curly hair she should have just said no. She completely butchered hair hair. His whole head of hair is uneven. Giuliana was the stylist. Maybe shes good for blow outs but not boys or curly hair.