Canada Gaming Computers

I want to be fair in this review because there are both positives and negatives worth sharing for anyone considering CGC.The good: The PC itself is well built and I’m genuinely happy with the hardware quality. Adam, the owner, eventually stepped in and showed integrity when things got really bad. He was honest, responsive, and made efforts to resolve issues directly. I also received a slight CPU upgrade (9850X3D instead of the 9800X3D I ordered), which was a nice touch.The bad: Almost everything else about the experience was frustrating and stressful for a $4400 purchase.The original shipping estimate was March 6-13. The PC didn’t ship until late March, nearly a month later. The estimated shipping date shifted at least 13 times during that period, sometimes daily, with no proactive communication from the team.The order tracker showed the wrong CPU, wrong status, and missing add-ons throughout the entire process. When I raised concerns, support told me it was just a display issue and that everything was on track. It wasn’t. The real reason for the delay was that they didn’t have the RAM in stock, despite the product being listed as “in stock” with next week delivery on their website. When I flagged this directly, the listing was quietly updated.On March 13th, a support agent told me the build had already started. This was impossible since the RAM hadn’t arrived yet. Another agent promised a definitive answer by March 19th and never followed up. I sent multiple unanswered emails before eventually finding the owner’s personal contact information myself just to get a response.I also learned that their backup RAM inventory had been used to prioritize other orders over mine, despite me having flagged my travel deadline from day one.When the PC finally shipped, the Resident Evil bundle key that was sent to me had already been used by someone else. That was eventually resolved after follow up.Most recently I discovered the cooler installed is a Thermalright 240mm, while my invoice clearly states a Thermalright Liquid Cooling 360 V3. I emailed both support and Adam directly with photos and gave them 24 hours to respond. I heard nothing back. I’ll now have to buy the correct cooler myself out of pocket.Summary: If you’re considering CGC, know that the end product can be good, but the process of getting there was riddled with misinformation, broken promises, unanswered emails, and multiple errors. For a purchase at this price point, that’s not acceptable. The owner Adam is clearly a decent person who cares about his business, but the operational and communication gaps on his team are serious and need significant improvement.

I bought a pc from CGC and the value is strong for the price. Everything is solid, the only issue was delivery. the estimate date was 4-5 days, but it took over a month to arrive. overall, I'm happy with the purchase. if delivery times improve, the experience would be much better.

I ordered a gaming PC from Canada Gaming Computers more than 3 weeks ago, and the experience has been extremely frustrating due to misleading information and missed deadlines. When I placed my order, the product page displayed an estimated ship date in the next 3 days. I was also told processing would take 4-7 business days. However, we're over 3 weeks later and I still haven't received a shipping confirmation. The company claims they run stress tests and quality checks before shipping, which I appreciate in theory, and could explain some delays. However, the order status has been stuck at "In Transit to Facility" for the last 2 weeks with no clear explanation Something is clearly wrong with either their process or their communication about what's actually happening with my order. Bottom Line: If you're considering ordering from Canada Gaming Computers, be prepared for delivery times that may be 2-3x longer than advertised. The initial ship dates that convinced me to purchase were completely unrealistic, and I still don't have a reliable answer about when my computer will actually arrive.

I ordered a gaming PC and more than three weeks and I still have no delivery date, no tracking information, and no clear communication about when (or if) my order will ship. Responses, when they come, have been vague and unhelpful, leaving me unsure whether I’ll actually receive the PC or need to pursue a charge-back. This level of uncertainty weeks after payment is unacceptable for a company selling high-value systems. I strongly recommend others be cautious before ordering.