
From its first store in Blackpool, Lancashire, B&M has grown to over 600 stores and employs over 28,000 staff. B&M believes in selling top branded products at sensational prices. We attract over 4 million happy customers through our doors a week.
B&M store Thamesmead .One off the worst store on this area Cannon Retail park se28 8 RD,Today when I came to buy some product for house and I didn't buy nothing because they didn't have.And when I go out 15:30 rude security guy name BABA start accusing me and my friend where is my basket and why didn't buy something .I told him that they didn't have what I need and still he go out and start accusing me for that I didn't buy anything.I feel wery offended from this guy named BABA.And I give one star for this store B&M

Lisa at customer service really helped me solve a problem I had with no receipt. She was very helpful and resolved the problem.
Orpington b and m….. where to start. Was greeted with the worst attitude I’ve seen from a so called supervisor who clearly can’t work under pressure. Only asked about a faulty product. From then it got bad to worst. The store is disgusting and dirty… I do not know who cleans it but it’s not pleasant at all. No name badges on the staff which this day and age I feel should be a given in retail. I’ve never seen anything like it in my life and then the manager… where to start. Is barely on the shop floor. Doesn’t want to be seen at all and then when confronted about something doesn’t want to know. It really has gone down hill since it opened and not a clue what it is going to be like in years to come if they’re employing staff with the wrong attitude and poor customer service. In a whole I won’t be returning for the simple fact it’s dirty and the staff are rude and unhelpful. I’ve never visited a retail store like it and if someone happens to be undercover doing and investigation into the Orpington store then I’m 99% sure it would be closed down with immediate affect as it doesn’t meet standards in every aspect. SHOCKING
Krista in customer services is amazing, provided a copy of a lost receipt in record time, thank you!