
From its first store in Blackpool, Lancashire, B&M has grown to over 600 stores and employs over 28,000 staff. B&M believes in selling top branded products at sensational prices. We attract over 4 million happy customers through our doors a week.
What a great place to buy stuff speak to the lady on the second till from the office she called a guy named Dan he got me all the stuff I needed to complete my job thanks to both of you what an asset to have these kind people working in the harwich store kind regards ray
Very quick to reply to a problem I had I normally don’t ask for a receipt but I needed it for a competition I won on a store item ! Emailed customer services within 2 email replies got a digital receipt to prove I actually purchased the goods the competition was asking for 🙏
I was very disappointed when I bought a conservatory sofa and two chairs to find that one of the cushions was the wrong colourMy review today is not reviewing the product but is reviewing the excellent service I received from B & M Customer Service. I filled in a complaint form on Sunday and by Monday not only had I received a reply but also a phone call and the offer of a gift voucher to compensate me. Must admit I cannot complain they were extremely efficient and helpful. I’ll give them five stars but the product only got four stars. That’s why my overall rating is only four star.
We were at Berwick Tweedbank on holiday at the weekend. Unfortunately, we experienced an issue with my mums wheelchair. The wheel locked. Marie stopped to help us, she got us a wheelchair to use in store and also went to ask her colleague Ged from the garden centre to help us. It was a minor fix! I didn’t realise Marie was just finishing her shift, but what a lovely lady to help us just before her shift finished. I was overwhelmed by the kindness of Marie and Ged, they deserve so much recognition, they are a credit to the store!!!!