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Prompt to respond to queries and telephone claim advisor went out their way to confirm my treatment and diagnostics would be covered, given new medical info that arose. Even waited on the line to check I could login to the Health website to talk through next steps.
My claim has been handled professionally and promptly. Been kept informed at every stage.
Fantastic service, very professional in all you do for your customers
Pretty seamless and hassle free so far with both hip replacement claims. Hopefully this continues with my knee replacements.