Arctic Warriors: Cold Plunge Therapy

If I could give it zero stars I would. We purchased our unit for a little over $3000 in 12/2024. The first one arrived in late January 2025 and was broken from the start! It leaked like a sieve. Customer support made us send videos of how we could fix it! We jumped through their hoops until they finally agreed it was not fixable and agreed to send a replacement. Months later, replacement arrives, works for about a month and breaks. Now they deny refund because we are past 100 days. We were only past 100 days because of their delays! Anyhow, jumped through the try and fix hoops again with customer service to finally again be told it was unfixable and replacement will be sent. Replacement did arrive, months later and again worked for maybe two months this time then broke. Same hoops and now since August 2025 we have been waiting for a replacement. Every month I get a generic email thanking me for my patience, but no updates on when replacement will ship. Here I am in January 2026 still waiting for my replacement and no response to my emails. They got my money though so I will probably never hear from them again.

Everything started out great, really loved the unit and its ability to be placed outdoors year-round. That is where the problem started, the engineering for freeze protection is not well thought out. The circulator pump to prevent freezing only circulates in part of the unit leaving other vulnerable parts exposed. The one way valve on the ozone circuit freezes open and floods the ozone generator with water, destroying it. The company replaced the one-way valve, but refused to replace the ozone generator.

Helps my knees after basketball. The stiffness is noticeably lower the next day

Auto-defrost has been handy during chilly mornings—no fuss, just steady temps.